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I bought Quickbooks Enterprise but I was asked to subscribe again. What should I do to continue using the software? We are not allowed to reinstall any outdated QB Desktop Enterprise any longer i. You may have 2 options:. Upgrade to QBD You may purchase the license thru a partner to get a perpetual discount for renewal.

That is really disappointing considering I havent even fully used the software that I am using. All the while I thought I would be owning it for a lifetime. You may keep using the license for good. But Support will decline to give any activation code should you need to reinstall it. Every QuickBooks Desktop's online services and support are only good for three years, but it doesn't mean you can't use the product anymore.

You can still use it offline for creating invoices and other transactions. See more information about the discontinuation policy. Similar to buying a new version, downgrading to a lower flavor like the Premier and Pro also means buying them. However, please note the Enterprise flavor is the highest one, so there are features and services that you won't be able to use.

See the product comparison for more details. As for the installation of QuickBooks Enterprise and other unsupported versions, the support team will assist you with it as long as they have been installed before. For example, if a client has a new PC and needs to install old QuickBooks to it. They can give you a code to activate the product but cannot support any further troubleshooting if there are issues.

That is reassuring to hear, as I only need to reinstall QB in the same device after the data had been corrupted due to prolonged non-usage during Covid lockdown. It seems that though QB chat assist is open, it is not replying to messages at all. Is there another way to get through them? Start a QuickBooks Enterprise chat. Make sure to enter the needed information. It'll be easier for them to assist you when your details are correct. Check this article for contact support availability: Contact QuickBooks Desktop support.

By clicking "Continue", you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 2. Labels: QuickBooks Desktop. Reply Join the conversation. Level You may have 2 options: 1. And a downgrade just means buying another software, right? But thanks a lot for replying.

QuickBooks Team. To contact Support: Click on Help. Choose QuickBooks Desktop Help. Choose Contact us. In the description field, enter a summary of the scenario and hit Continue. Click Message an agent. Let me know if you have further questions.

QB Enterprise US That is reassuring to hear, as I only need to reinstall QB in the same device after the data had been corrupted due to prolonged non-usage during Covid lockdown.

I will try your recommendation and get back to you soon. Thank you. You can always post here in the Community if you have other concerns. Quickbooks Enterprise. How do I fin dmy Enterprise Program download. Welcome back to Quick Help with QuickBooks. Follow me as I point out the ke Read more. Hello QuickBooks Community! Welcome back to another Top 5! Welcome back to the next installment in our Quick help with QuickBooks seri Need to get in touch? Sign in for the best experience. You are leaving Intuit.

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